Afternoon: Registration will begin at 4:00 p.m. where you will meet the host/hostess for the week and receive your name badge and any other pertinent information. After everyone is registered, you will be asked to do a "get acquainted" session.

Dinner: Dinner (this evening) will be a plated meal. If you have any dietary restrictions, please make sure you let us know about those prior to your arrival on your health and information forms.

Evening: After dinner we will have our orientation session. Here you will receive your folder of information along with your schedule. We will answer any questions you may have about the program.

Lodging: Best Western Lake Buena Vista Resort

Meals Included: Dinner

Breakfast: At resort.

Morning: Find out what happens behind-the-scenes at Disney's Animal Kingdom® Theme Park"! During this in-depth program, you'll get an insider's look at conservation, animal nutrition and medicine, animal care and behavioral studies. Highlights include visits to a backstage animal housing area, the Animal Nutrition Center, the Conservation Station Veterinary Hospital, and Kilimanjaro Safaris. This program takes place completely behind-the-scenes. Please note: no photos will be allowed in backstage areas.

Lunch: at resort

Afternoon: Keynote speaker (information to be announced)

Dinner: At resort.

Evening: Free evening.

Lodging: Best Western Lake Buena Vista Resort

Meals Included: Breakfast, Lunch, Dinner

Breakfast: At resort.

Morning: Everywhere you look at the Walt Disney World® Resort, the trees, shrubs and flowers play a vital role in setting the stage for recreation, entertainment, and beauty. Disney landscaping has become a recognized show in itself, providing color and enjoyment throughout the year. This fascinating program gives you the chance to study the various gardens of Epcot® World Showcase with one of the experts responsible for helping maintain the horticultural “show.” Your horticulture instructor turns Epcot® into a living classroom, using facilities “on stage” to describe the basic process of plant design and how it is incorporated in the landscape for the World Showcase pavilions. In addition, you learn how they can apply many of these design elements to theme their home gardens.

Lunch: At the resort.

Afternoon: Time for shopping at Downtown Disney.

Dinner: At resort.

Evening: Cirque du Soleil La Nouba is a mesmerizing and extraordinary avant-garde circus spectacle performed by Cirque du Soleil exclusively in the Downtown Disney West Side area at Walt Disney World Resort. La Nouba is performed at an exceptional theater built especially for Cirque du Soleil. The show's international cast of acrobats, athletes and performance artists—including more than 65 artists representing 15 countries—delights and mystifies with daring acts of grace. La Nouba translates to English as "to party, to live it up," and this theme is evident in the energetic performances, the colorful costumes and the moving live music.

Lodging: Best Western Lake Buena Vista Resort

Meals Included: Breakfast, Lunch, Dinner

Breakfast: At resort.

Morning: Now you have the unforgettable opportunity to go behind-the-scenes and experience proven Disney business philosophies at one of the leading business operations in the world firsthand. This tour features the five core principles taught by Disney Institute and shows how they come to life each day at the Walt Disney World® Resort for Cast Members and Guests. You will explore the following locations: Textile services: Visit a state-of-the-art laundry facility, one of the largest in the world, to see how committed, responsible, inspiring leaders are able to motivate a team to achieve amazing results. (Highlights from Disney’s Approach to Leadership Excellence and Inspiring Creativity) Epcot® cast services: Experience the “Backstage” area from a Cast Member perspective. See how the Walt Disney World® Resort creates a supportive environment for the Cast Members as they prepare to go on stage. Discover the important role backstage areas play in creating a caring environment. (Highlights from Disney’s Approach to People Management and Inspiring Creativity) Main Street, U.S.A. ®: Take a stroll through this turn-of-the-century walkway to better understand how we strive to exceed the expectations of our Guests. Discover a tool that helps go beyond standard demographics to meet the needs, wants, stereotypes, and emotions of Guests with innovative products & services. (Highlights from Disney’s Approach to Quality Service, Brand Loyalty and Inspiring Creativity) The “utilidor” system: Journey beneath the Magic Kingdom® Park to visit support systems designed to improve the experiences of Cast Members and Guests alike. Discover how we use simple tools to engage and empower Cast Members to create lasting customer relationships that drive repeat business and brand loyalty. (Highlights from Disney’s Approach to Brand Loyalty and Inspiring Creativity)

Lunch: At the resort.

Afternoon: Now that you have seen some of the behind the scenes go and enjoy an after 2 pm pass to any of the Walt Disney World Parks to see how the magic is performed in the eyes of park guest. This will be a new view of the park knowing what you have already learned.

Dinner: On your own at whatever park you choose with your pass.

Evening: Free evening.

Lodging: Best Western Lake Buena Vista Resort

Meals Included: Breakfast, Lunch

Breakfast: At resort.

Morning: A “must do” for any true Disney fan! Ever wonder what it takes to create Disney “magic” at the Walt Disney World® resort? Backstage Magic pulls back the curtain for an “insider’s look” at the heritage, daily operation, and Cast Members’ role. This 7-hour behind-the-scenes adventure guides you through a variety of locations where you will discover what it takes to create and maintain the “magic” every day. This unforgettable experience includes visits to the following locations: Epcot®: Discover many of the finer details of The American Adventure and see what goes on behind-the-scenes at this popular attraction. Magic Kingdom® Park: See Main Street, U.S.A. ® like you’ve never seen it before as you learn the “Language of Vision” while discovering often overlooked details. Then journey behind-the-scenes to explore the famous “Utilidor” system and see how it seamlessly contributes to the “magic” guests experience every day. Central shops: Visit the home of the “Can Do People”—the craftsmen who make dreams come true by building and maintaining much of what Disney Guests see in the Theme Parks and resorts. Disney’s Wilderness Lodge: Enjoy a delicious, family-style lunch at Whispering Canyon Café Walt Disney World® resort nursery & tree Farm: Get a glimpse into the role horticulture & landscaping play in creating a themed environment for Guests. Disney’s Hollywood Studios™: Learn how Walt Disney Imagineers bring innovative ideas from concept to reality. Travel backstage to explore how design and technology make The Twilight Zone Tower of Terror™ a real thrill. Then, visit Creative Costuming for a glimpse at the process of designing and building the elaborate costumes that enhance Disney parades and shows. Disney’s Animal Kingdom® theme Park: Get a close-up look at Mickey’s Jammin’ Jungle Parade. Go behind-the-scenes to find out how this daily pageant comes together through teamwork and dedicated Cast Members.

Lunch: Enjoy a sit down lunch in the park.

Afternoon: A continuation of Backstage Magic with a trip to the Utilidor and to Main Street where you will experience the magic first hand with a Disney Parade.

Dinner: At resort.

Evening: Free evening.

Lodging: Best Western Lake Buena Vista Resort

Meals Included: Breakfast, Lunch, Dinner

Breakfast: Breakfast and graduation

Morning: Graduation and farewell

Meals Included: Breakfast